David McCrae

David is a user researcher on the GOV.UK content team. He uses qualitative research methods to bring user insights into teams and help them work in user centred ways.

There is a whole world of users out there just waiting to be discovered

David McCrae, 11 January 2017 - Case studies

We wanted to understand what international users thought about GOV.UK. This is how we carried out user research with this group.

User research in government

This blog showcases the projects user researchers are working on across government in the UK.

It's what we're learning and thinking about and a place for us to share case studies and project updates.

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Government Service Design Manual: resources for user researchers

Events and training in the user-centred design community

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Recent Posts

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