We run regular meetups to strengthen the cross government user research community, and to help members learn from each other and share ideas.
We’re currently holding meetups every other month. Each meetup has a theme, and the format is normally a mix of show and tells and workshops.
Researching support needs
Wednesday 14 June at the Welsh Government in Cardiff.
As user researchers we need to learn about the support needs of all our users, including the 25% of UK adults who don't use digital services, or lack basic digital skills.
In this meetup we'll look at research approaches both for learning about the needs of users with lower digital skills, and for testing support options.
Remote and telephone research
Thursday 10 August at the Government Legal Department in London.
Remote and telephone research methods are an important part of our toolkit.
In this meetup we'll be sharing experience and improving our skills in these important methods.
May 2017, Department for Education, Sheffield.
February 2017, Cabinet Office, London.
Experience mapping tutorial
December 2016, Government Digital Service, London
October 2016, HMRC, Newcastle
Researching with internal users
August 2016, Home Office Digital, Sheffield
June 2016, National Audit Office, London
Research findings over the long term
April 2016, Driver and Vehicle Licensing Agency, Swansea
Researching all our users
February 2016, Department of Work and Pensions, Leeds