https://userresearch.blog.gov.uk/cross-government-user-research-meetups/

Cross-government user research meetups

We run regular meetups to strengthen the cross government user research community, and to help members learn from each other and share ideas.

We’re currently holding meetups every other month. Each meetup has a theme, and the format is normally a mix of show and tells and workshops.

International research

Tuesday 28 February at Cabinet Office in London.

This meetup will look at experiences of international research, and consider ways to unblock research with overseas users.

Book a ticket for the International research meetup

Research ethics

Tuesday 2 May at Department for Education in Sheffield.

As user researchers working with members of the public and with colleagues, we need to consider a range of ethical, legal, social and political issues.

In this meetup we'll look at issues of sensitivity, confidentiality, informed consent, risk and safety, for both participants and researchers.

Book a ticket for the Research ethics meetup

Researching support needs

June, outside London.

As user researchers we need to learn about the support needs of all our users, including the 25% of UK adults who don't use digital services, or lack basic digital skills.

In this meetup we'll look at research approaches both for learning about the needs of users with lower digital skills, and for testing support options.

Remote and telephone research

August, London.

Remote and telephone research methods are an important part of our toolkit.

In this meetup we'll be sharing experience and improving our skills in these important methods.

Previous meetups

Experience mapping tutorial
December 2016, Government Digital Service, London

Storytelling
October 2016, HMRC, Newcastle

Researching with internal users
August 2016, Home Office Digital, Sheffield

Good discovery
June 2016, National Audit Office, London

Research findings over the long term
April 2016, Driver and Vehicle Licensing Agency, Swansea

Researching all our users
February 2016, Department of Work and Pensions, Leeds