https://userresearch.blog.gov.uk/cross-government-user-research-meetups/

Cross-government user research meetups

We run regular meetups to strengthen the cross government user research community, and to help members learn from each other and share ideas.

We’re currently holding meetups every other month. Each meetup has a theme, and the format is normally a mix of show and tells and workshops.

Remote and telephone research

Thursday 10 August at the Government Legal Department in London.

Remote and telephone research methods are an important part of our toolkit.

In this meetup we'll be sharing experience and improving our skills in these important methods.

Book a ticket for the Remote and telephone research meetup

User research and performance analytics

October with Performance analytics community.

Participant experience

Early December with Scottish Government in Edinburgh.

We are often trying to learn about people experience of government services. But what about people's experience of participating in user research?

In this meetup we'll look at the experience of citizens, business people and colleagues taking part in user research.

In what different ways can people participate? What is a good experience for participants? How can we make sure we provide a consistently good experience for them?

Previous meetups

Researching support needs
June 2017, Welsh Government, Cardiff.

Research ethics
May 2017, Department for Education, Sheffield.

International research
February 2017, Cabinet Office, London.

Experience mapping tutorial
December 2016, Government Digital Service, London

Storytelling
October 2016, HMRC, Newcastle

Researching with internal users
August 2016, Home Office Digital, Sheffield

Good discovery
June 2016, National Audit Office, London

Research findings over the long term
April 2016, Driver and Vehicle Licensing Agency, Swansea

Researching all our users
February 2016, Department of Work and Pensions, Leeds