Aimee Fulton - User Researcher, HMRC

Effective communication for researchers: how to listen, observe and speak for impact

Dominika Morton - User Researcher, HMRC and Aimee Fulton - User Researcher, HMRC, 7 October 2024 - Conferences and events, Tips and techniques, User research

At HMRC, we hold an annual learning and development event - ResCon - to discuss trending user research topics and learn new skills. At our last event, experts in body language, persuasion, negotiation and marketing advised us on effective communication, a vital skill for all researchers.

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