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Tips and techniques

Conducting remote research with people with access needs

Woman works on her laptop

One of the challenges we face with remote research is making it accessible for our users. We recently ran a remote cross-government user research workshop, and Ariana shares our top 10 lessons learned from this.

How we developed a simple user research library at Ofsted

A screenshot of the User research library welcome page. Welcome to the Ofsted user research library This site contains all the user research conducted at Ofsted from 2017 onwards. Please ensure you update the Catalogue with links to where your files are stored on this site. Please do not delete, move or rename any existing files/folders. This site enables secure sharing of Ofsted documents with external organisations. Therefore, please ensure materials you store are here and adequately anonymised. If you have any questions, please contact user.research@ofsted.gov.uk

Many departments across government are exploring questions of how they capture, organise, and share their research learning, with some departments recruiting digital librarians to build repositories. Here, Salma Patel shares a smaller scale solution she developed to meet the immediate needs in Ofsted.

User Research and COVID-19: crowdsourcing tools and tips for remote research

Posted by: and , Posted on: - Categories: COVID-19, Remote research, Tips and techniques, User research methods
A laptop screen showing desk research into the cost of users repeating themselves

This blog reports on a GDS user research workshop to build a toolbox of remote working tools we can use while COVID-19 is with us. Please do feel free to let us know any other tools you use.