In this first of two blog posts, Alison Foley shares the user research approach and various methods her team has used to inform guidance.
GOV.UK Notify is a platform for public servants who need to send emails, text messages and letters. In this blog, Chris Marshall explains how user researchers can benefit from using GOV.UK Notify to send messages about their research.
One of the challenges we face with remote research is making it accessible for our users. We recently ran a remote cross-government user research workshop, and Ariana shares our top 10 lessons learned from this.
This blog reports on a GDS user research workshop to build a toolbox of remote working tools we can use while COVID-19 is with us. Please do feel free to let us know any other tools you use.