Kate Ivey-WIlliams - Senior service designer, GDS

Why user researchers and service designers should be best friends

Kate Ivey-WIlliams - Senior service designer, GDS and Ned Thistlethwaite - Senior user researcher, GDS, 29 January 2019 - Analysis, Design patterns, Team sport

The Government Digital Service has a long history of interaction design and user research working collaboratively. Here's 5 things we do well together to meet user needs and deliver great services.

User research in government

This blog showcases the projects user researchers are working on across government in the UK.

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Government Service Design Manual: resources for user researchers

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