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Training and development

Updating the User Researcher role in the Capability Framework

Jonathan Nicholls, Head of User Research, Ministry of Justice, 9 January 2025 - Training and development, User research

Those of you with eagle eyes will have noticed the ’user researcher’ role in the Government Digital and Data Profession Capability Framework, published by the Central Digital and Data Office (CDDO), has recently been updated. This blog post shares some of the background and thinking behind the changes, and highlights some of the things it means for user researchers working in government.

Building your user research career: Trialling a “workshop in a box”

Marium Ladha – User research fast streamer, Department for Transport, 27 February 2020 - Training and development

One issue the User Research community is exploring is how to help user researchers manage their careers. In this blog, Marium Ladha, User Researcher at DfT outlines a career development workshop she recently ran for user researchers, and shares some resources you can use.

User research in government

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• Updating the User Researcher role in the Capability Framework
• Effective communication for researchers: how to listen, observe and speak for impact
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