Kieron Kirkland

Kieron was lead user research on data infrastructure at GDS.

10 tips for working with your user researcher

Kieron Kirkland, 1 September 2017 - Team sport

...able to help you. Here are 10 tips for getting the most out of your user researchers’ skills. 1. Know what your user researcher will do A user researcher is...

How a knowledge kanban board can help your user research

Kieron Kirkland, 16 February 2017 - Case studies, Tips and techniques

Setting up a knowledge kanban board is a great way to organise and track user research work. Here are some tips on how to create one and how it can help.

User research in government

This blog showcases the projects user researchers are working on across government in the UK.

It's what we're learning and thinking about and a place for us to share case studies and project updates.

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Government Service Design Manual: resources for user researchers

Events and training in the user-centred design community

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Recent Posts

• Updating the User Researcher role in the Capability Framework
• Effective communication for researchers: how to listen, observe and speak for impact
• What I learned as a user research course facilitator and what you can gain from it too
• Lessons from the field: an ethnographic approach to understand people’s lived experience
• Lessons from setting up a user research operations function

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