Ed Horsford

Senior interaction designer @GDSteam. Former design lead for UK passport renewal service and gov.uk/performance

Research with visually impaired users

Ed Horsford, 22 January 2016 - Accessibility, Digital inclusion, Empathy, Ethos, Research stories, Tips and techniques, User research lab

Government services should be usable by as many people as possible, including those who are disabled. It’s our sixth design principle.

User research in government

This blog showcases the projects user researchers are working on across government in the UK.

It's what we're learning and thinking about and a place for us to share case studies and project updates.

Resources

Government Service Design Manual: resources for user researchers

Events and training in the user-centred design community

Categories

Sign up and manage updates

• Email
• Atom

Recent Posts

• Updating the User Researcher role in the Capability Framework
• Effective communication for researchers: how to listen, observe and speak for impact
• What I learned as a user research course facilitator and what you can gain from it too
• Lessons from the field: an ethnographic approach to understand people’s lived experience
• Lessons from setting up a user research operations function

Comments and moderation policy

Read our guidelines