Ed Horsford

Senior interaction designer @GDSteam. Former design lead for UK passport renewal service and gov.uk/performance

Research with visually impaired users

Ed Horsford, 22 January 2016 - Accessibility, Digital inclusion, Empathy, Ethos, Research stories, Tips and techniques, User research lab

Government services should be usable by as many people as possible, including those who are disabled. It’s our sixth design principle.

User research in government

This blog showcases the projects user researchers are working on across government in the UK.

It's what we're learning and thinking about and a place for us to share case studies and project updates.

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Government Service Design Manual: resources for user researchers

Events and training in the user-centred design community

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