GOV.UK have been using card sorting to understand the ways people think about content and how it should be organised. In this post they describe how they’ve refined their approach.
Emma is a user researcher on the GOV.UK Finding Things team.
We're introducing new navigation elements to GOV.UK. This blog posts talks about the user research that helped us develop them.
The GOV.UK Finding Things team is committed to improving the navigation across GOV.UK. We’ve already created a user-centered single taxonomy and improved our navigation design patterns.
Related content and links
User research in government
This blog showcases the projects user researchers are working on across government in the UK.
It's what we're learning and thinking about and a place for us to share case studies and project updates.
- GOV.UK Notify: a better way for user researchers to send messages
- Conducting remote research with people with access needs
- How we developed a simple user research library at Ofsted
- User Research and COVID-19: crowdsourcing tools and tips for remote research
- Building your user research career: Trialling a “workshop in a box”