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User research

Conducting remote research with people with access needs

Ariana Mihoc, 20 May 2020 - Accessibility, Assisted digital, Digital inclusion, Remote research, Tips and techniques, User research

One of the challenges we face with remote research is making it accessible for our users. We recently ran a remote cross-government user research workshop, and Ariana shares our top 10 lessons learned from this.

User Research and COVID-19: crowdsourcing tools and tips for remote research

Natalie Baron and Louise Petre, 2 April 2020 - COVID-19, Remote research, Tips and techniques, User research methods

This blog reports on a GDS user research workshop to build a toolbox of remote working tools we can use while COVID-19 is with us. Please do feel free to let us know any other tools you use.

User research in government

This blog showcases the projects user researchers are working on across government in the UK.

It's what we're learning and thinking about and a place for us to share case studies and project updates.

Resources

Government Service Design Manual: resources for user researchers

Events and training in the user-centred design community

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Recent Posts

• Effective communication for researchers: how to listen, observe and speak for impact
• What I learned as a user research course facilitator and what you can gain from it too
• Lessons from the field: an ethnographic approach to understand people’s lived experience
• Lessons from setting up a user research operations function
• Conducting ethical internal research

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