How we refined our approach to card sorting
GOV.UK have been using card sorting to understand the ways people think about content and how it should be organised. In this post they describe how they’ve refined their approach.
Katie Taylor
Launching a user research panel for GOV.UK
We've set up a user research panel for GOV.UK and we're looking to expand it to the rest of government.
Don’t forget! 2 hours every 6 weeks
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Katie Taylor, Posted on:
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Conferences and events, Ethos, Tips and techniques
This week I visited the Swiss government to talk about how we do user research for GOV.UK. And to explain how we foster a user-centred culture in GDS and across government by getting everyone involved in user research.
If you supply user research capabilities, we'd like to talk to you
I’m Katie and I work on the Digital Marketplace team. We help make buying and supplying to government simpler, clearer and faster.