Chris shares lessons for ensuring ReOps functions meet researchers’ needs, measure their impact, and focus on the right things, learned from creating one at the Government Digital Service
User research infrastructure
Many departments across government are exploring questions of how they capture, organise, and share their research learning, with some departments recruiting digital librarians to build repositories. Here, Salma Patel shares a smaller scale solution she developed to meet the immediate needs in Ofsted.
This post introduces the cross government research ethics network, Home Office and GDS kicked this off with an unconference meetup in the Spring of 2019
Research operations is a relatively new concept. Jonathan Rodriguez from GDS gives his take on what it could mean for user research in government.
When GDS moved to our new offices, we needed to rebuild our user research lab. We started with the needs of the people who use the lab.
We've set up a user research panel for GOV.UK and we're looking to expand it to the rest of government.
Hello, I’m a user researcher on the GOV.UK Notify team. For the past couple of months I have been doing research with developers to see how easy it is to integrate Notify with their services, and streaming the sessions back …
A few months ago, we wrote about the user research panel we’re building for GOV.UK. Since then, a lot of work has been done: we built the panel, the alpha service assessment has been passed, and we’re now going into private …
We’ve been working on a project to build a user research panel for the GOV.UK user research team.
I’ve been working with GDS for several years now. I’ve researched, negotiated, procured and delivered several services for GDS, including a user research lab, an A/V library pilot and – currently in progress – a user research panel.