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Popup research

What we learned doing user research with people who have access needs

Katie John - Government Digital Service and Leon Hubert, 9 August 2018 - Accessibility, Case studies, Digital inclusion, Popup research, Research stories

The challenges and discoveries user researchers Katie John and Leon Hubert experienced when recruiting people with disabilities for their latest work.

Guest post: Learning about internal users at HS2

Jeremy Foot, Tom Brown and Lior Smith, 26 May 2016 - Case studies, Empathy, Popup research, Tips and techniques

I expect you’ve already heard of High Speed Two (HS2). It will be the UK’s second high speed rail line, running North from London, initially to Birmingham. And the first main line railway to be built in the UK since …

Configuring a Mac laptop for user research

John Waterworth, 4 July 2014 - Popup research, Tips and techniques

The amazing new GDS research studio at Aviation House has both Windows and Mac computers, allowing our research participants to choose the system they're most familiar with.

User research in government

This blog showcases the projects user researchers are working on across government in the UK.

It's what we're learning and thinking about and a place for us to share case studies and project updates.

Resources

Government Service Design Manual: resources for user researchers

Events and training in the user-centred design community

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Recent Posts

• Effective communication for researchers: how to listen, observe and speak for impact
• What I learned as a user research course facilitator and what you can gain from it too
• Lessons from the field: an ethnographic approach to understand people’s lived experience
• Lessons from setting up a user research operations function
• Conducting ethical internal research

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