How to be a better user researcher: shadow 2 hours every 6 weeks
User research may be a team sport, but it’s not uncommon to be the only user researcher in your team.
Team sport
Have you had your recommended dose of research?
We have a well-loved mantra: research is a team sport. It’s not just about embedding a user researcher in the team to report back on what the user said, it’s about the team participating and collaborating with the researcher.
From chickens to pigs
Have you heard the story about the chicken and the pig? The chicken is having a meal in a restaurant with her friend, the pig. "We can cook better food than this," she says, "we should open our own restaurant." …
User research not just usability
Our user researchers work with project teams throughout a service lifecycle. They’re not just testing usability, they’re researching with users and feeding insights back to the team all the time.
5 ways to help user research work better in agile
User research doesn't have the best reputation for fitting well into agile project teams. Agile requires speed - getting useful insights to an agile team quickly can be difficult to achieve.