As User Researchers, we champion user-centred approaches, and our work can be internal or external facing. As part of being user-centred, we have a duty to protect our participants’ data, as well as their wellbeing and safety; this applies whether they are members of the public or other civil servants and staff. In this blog, you’ll read about the steps you yourself can take to make sure you’re researching with internal participants in an ethical way.
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User research in government
This blog showcases the projects user researchers are working on across government in the UK.
It's what we're learning and thinking about and a place for us to share case studies and project updates.