Doing user research in the discovery phase
Here are some things you should know about doing user research in the discovery phase. You should definitely do user research in the discovery phase. Understanding who your users are and what’s going on when they come across your service … Continue reading Doing user research in the discovery phase
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User research in government
This blog showcases the projects user researchers are working on across government in the UK.
It's what we're learning and thinking about and a place for us to share case studies and project updates.