Patricia Bartholomeou

User researcher, service manual team

Getting your whole team involved in Discovery

Patricia Bartholomeou, 14 October 2015 - Analysis, Service manual, Team sport

Discovery research as a team sport In the service manual team, our mission is to provide ‘better guidance for teams creating government services’.

User research in government

This blog showcases the projects user researchers are working on across government in the UK.

It's what we're learning and thinking about and a place for us to share case studies and project updates.

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Government Service Design Manual: resources for user researchers

Events and training in the user-centred design community

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Recent Posts

• Updating the User Researcher role in the Capability Framework
• Effective communication for researchers: how to listen, observe and speak for impact
• What I learned as a user research course facilitator and what you can gain from it too
• Lessons from the field: an ethnographic approach to understand people’s lived experience
• Lessons from setting up a user research operations function

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