Will Turner

Will Turner is a user researcher at NHS Digital

How a research session no-show gave us some great insight into our project

Will Turner, 9 March 2018 - Case studies, Team sport, User research lab

How a team at NHS Digital turned a research session no-show into an opportunity to learn.

User research in government

This blog showcases the projects user researchers are working on across government in the UK.

It's what we're learning and thinking about and a place for us to share case studies and project updates.

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Government Service Design Manual: resources for user researchers

Events and training in the user-centred design community

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Recent Posts

• Effective communication for researchers: how to listen, observe and speak for impact
• What I learned as a user research course facilitator and what you can gain from it too
• Lessons from the field: an ethnographic approach to understand people’s lived experience
• Lessons from setting up a user research operations function
• Conducting ethical internal research

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