Effective communication for researchers: how to listen, observe and speak for impact
Posted by:
Dominika Morton - User Researcher, HMRC and Aimee Fulton - User Researcher, HMRC, Posted on:
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Categories:
Conferences and events, Tips and techniques, User research
At HMRC, we hold an annual learning and development event - ResCon - to discuss trending user research topics and learn new skills. At our last event, experts in body language, persuasion, negotiation and marketing advised us on effective communication, a vital skill for all researchers.