Caroline Jarrett developed a passion for making forms easy to fill in when working with the Revenue on systems for dealing with tax forms. Over 20 years later, her fascination with forms shows no signs of wearing off, but now also includes a fascination with better surveys. Caroline works with Government Digital Service as a user researcher and forms specialist.
We recently published a new guide on form structure, our term for choosing how to group questions in a form. Tim Paul announced it in his post One thing per page. It’s part of our advice on design patterns in …