Keith Emmerson

Senior Content Designer, GOV.UK

Don't jump: My tips for interpreting user research

Keith Emmerson, 29 October 2015 - Analysis, Team sport, User research lab

To get my confession out of the way up front - I’m not a user researcher. I’m a content designer who’s had the benefit of working with world-class user researchers. I’ve learnt a lot from my time in user research …

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