Paul Chanthapanya

What you won’t learn from a prototype

Paul Chanthapanya, 20 October 2014 - Tips and techniques

I’m working as a user researcher on GOV.UK Verify, the new way for people to prove they are who they say they are when using government services online.

User research in government

This blog showcases the projects user researchers are working on across government in the UK.

It's what we're learning and thinking about and a place for us to share case studies and project updates.

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Government Service Design Manual: resources for user researchers

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