It’s user research, not user testing
At least a dozen times a week I find myself saying to someone: We call it user research not user testing. We test our design, our words and our ideas. We don’t test our users. It’s a little thing, some …
Ethos
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User research in government
This blog showcases the projects user researchers are working on across government in the UK.
It's what we're learning and thinking about and a place for us to share case studies and project updates.
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Recent Posts
- Effective communication for researchers: how to listen, observe and speak for impact
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