https://userresearch.blog.gov.uk/2014/06/19/user-researchers-what-you-need-to-do-to-pass-the-digital-by-default-service-assessment/digital-by-default-service-standard-image/
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User research in government
This blog showcases the projects user researchers are working on across government in the UK.
It's what we're learning and thinking about and a place for us to share case studies and project updates.
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- What I learned as a user research course facilitator and what you can gain from it too
- Lessons from the field: an ethnographic approach to understand people’s lived experience
- Lessons from setting up a user research operations function
- Conducting ethical internal research
- Tips for communicating across a language barrier
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