https://userresearch.blog.gov.uk/2014/07/23/tales-from-a-rural-user-researcher/surprise-research-participant-2/
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User research in government
This blog showcases the projects user researchers are working on across government in the UK.
It's what we're learning and thinking about and a place for us to share case studies and project updates.
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- What I learned as a user research course facilitator and what you can gain from it too
- Lessons from the field: an ethnographic approach to understand people’s lived experience
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- Conducting ethical internal research
- Tips for communicating across a language barrier
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