This is a fantastic opportunity to build the government’s user research capability, and help make government services work well for all the people who need and use them.
As head of user research you’ll lead the researchers working here at GDS, and the research community across government, through heads of user research in other departments and agencies.
You’ll be a highly skilled and experienced user researcher, able to inspire and mentor junior and senior colleagues, and promote good user research practices across government.
You’ll be a strong and thoughtful team leader, able to manage a large community of professionals working across GDS in fast moving service teams.
You’ll be confident in explaining the value of user research, and advocating the needs of service users, in government and in public.
Come and help us transform the relationship between the citizen and the state.
How to apply
You can find more information and apply for the role on Civil Service Jobs.
2 comments
Comment by Lianne bailey posted on
Are you moving on John?
Comment by John Waterworth posted on
I'll be looking after the user researchers at GDS until we hire a permanent Head.