Giulia Bazoli

Former user researcher on GOV.UK taxonomy and navigation.

How we researched the new navigation on GOV.UK

Emma Maxim and Giulia Bazoli, 29 June 2017 - Agile, Case studies, Design patterns

We're introducing new navigation elements to GOV.UK. This blog posts talks about the user research that helped us develop them.

User research in government

This blog showcases the projects user researchers are working on across government in the UK.

It's what we're learning and thinking about and a place for us to share case studies and project updates.

Resources

Government Service Design Manual: resources for user researchers

Events and training in the user-centred design community

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Recent Posts

• Updating the User Researcher role in the Capability Framework
• Effective communication for researchers: how to listen, observe and speak for impact
• What I learned as a user research course facilitator and what you can gain from it too
• Lessons from the field: an ethnographic approach to understand people’s lived experience
• Lessons from setting up a user research operations function

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