Nichole Browne - Senior User Researcher, DVSA

The cross-government user research blog is back

Natalie Baron, Nichole Browne - Senior User Researcher, DVSA and Louise Petre, 18 November 2021 - User research

We’re relaunching the user research in government blog

User research and performance analysts working together for better outcomes

Nichole Browne - Senior User Researcher, DVSA and Argyrios Christakopoulos - Performance Analyst, DVSA, 15 May 2019 - Research stories

Qualitative and quantitative data are often seen as opposite sides of the research coin. In this blog we show how DVSA is leveraging the full value of quantitative and qualitative data for better user outcomes.

User research in government

This blog showcases the projects user researchers are working on across government in the UK.

It's what we're learning and thinking about and a place for us to share case studies and project updates.

Resources

Government Service Design Manual: resources for user researchers

Events and training in the user-centred design community

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Recent Posts

• Updating the User Researcher role in the Capability Framework
• Effective communication for researchers: how to listen, observe and speak for impact
• What I learned as a user research course facilitator and what you can gain from it too
• Lessons from the field: an ethnographic approach to understand people’s lived experience
• Lessons from setting up a user research operations function

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