If you supply user research capabilities, we'd like to talk to you
I’m Katie and I work on the Digital Marketplace team. We help make buying and supplying to government simpler, clearer and faster.
Improving internal services and tools to help make the end users experience better
User researchers from across government met yesterday to share stories and experiences about user research they’ve done in improving the tools we use within government to deliver services.
How to make a research wall when you don't have a wall
I love walls. I love them so much I once gave a talk about them, using a wall. And I know you love them too.
What does this mean? Tips for testing your words.
If I had to guess, I'd say that for government services, 60% of our user research and design effort is about the words we use.
Recent Comments