Come and lead user research and analytics in government
We’re hiring 2 new Heads of User Research and Analysis - one for GDS and one for government. Find out why we're bringing the disciplines together as one super-community and how to apply.
What we learned doing user research with people who have access needs
Posted by:
Katie John - Government Digital Service and Leon Hubert, Posted on:
-
Categories:
Accessibility, Case studies, Digital inclusion, Popup research, Research stories
...is hard We ran some pop-up sessions to provide quick insights to support our case for more in-depth research, following the guidance on conducting pop-up research on GOV.UK. We went...
How we researched the definition of a service
Posted by:
Steph Marsh - Head of User Research and Analysis, GDS, Posted on:
-
Categories:
Case studies, Research stories, Service manual
...goal. A whole service is also everything government needs to do to achieve an outcome, including delivering and supporting the service An example service was chosen, to avoid talking about...
Recent Comments