Understanding research operations in government
Research operations is a relatively new concept. Jonathan Rodriguez from GDS gives his take on what it could mean for user research in government.
User research and performance analysts working together for better outcomes
Posted by:
Nichole Browne - Senior User Researcher, DVSA and Argyrios Christakopoulos - Performance Analyst, DVSA, Posted on:
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Research stories
Qualitative and quantitative data are often seen as opposite sides of the research coin. In this blog we show how DVSA is leveraging the full value of quantitative and qualitative data for better user outcomes.
Researching in context
In this post, Amy Everett, a senior user researcher from the Home Office policing team, shares how she and her team carried out contextual research to help deliver better digital design systems for fixed penalty notices.
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