Angela Collins-Rees - Senior user researcher, GDS

Iterating training through user research

Angela Collins-Rees - Senior user researcher, GDS, 18 April 2019 - Research stories

Angela Collins-Rees, senior user researcher at the Government Digital Service, describes how her team has been using user research to improve its user research training.

Reflecting on how we developed the Digital Inclusion Scale

Angela Collins-Rees - Senior user researcher, GDS, 22 February 2019 - Digital inclusion

...use that to help refocus their recruitment efforts talk confidently about research, recruitment and users in service assessments have evidence-based conversations around potential options for assisted digital support However, several...

User research in government

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