Using unmoderated research with eye-tracking
Earlier this year we released the ‘Services and information’ page, a new way to access all services and information published by an organisation on GOV.UK.
Earlier this year we released the ‘Services and information’ page, a new way to access all services and information published by an organisation on GOV.UK.
We had a couple issues with the sound in our lab's research studio - the space in which we research with users - which we’ve dramatically improved. In this post, I’ll share what was causing those problems and how we fixed them.
Cartoons are a great way to help your colleagues identify with your users, and you don’t have to be an artist to make them work.
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