Doing discovery close to home
From February to April, the Standards team at GDS ran a discovery into the service assessment process. The aim was to understand what was working well and what was not working well.
From February to April, the Standards team at GDS ran a discovery into the service assessment process. The aim was to understand what was working well and what was not working well.
The topic for our cross government meetup in June was Good Discovery. We had a great turn out and 5 fantastic talks.
When they plan user research, most user researchers start with an objective (eg test the usability of a new online transaction), and probably some more specific research questions.
We’ve been working on a project to build a user research panel for the GOV.UK user research team.
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