The Cabinet Office Technology Transformation programme was set up in late summer 2013. Our primary mission was to replace the Cabinet Office’s current IT system with modern and flexible technology that’s at least as good as that used by people …
Here’s an example of a change we’ve made to the Carer’s Allowance service to help to make it clearer, faster, and simpler for users.
Data shows us what’s happening in a live service. By using data, we design user research that helps us understand why it’s happening.
I’m working on Apply for Carer’s Allowance, 1 of 25 exemplar services we’re building as part of Digital Transformation.