GOV.UK
From chickens to pigs
Have you heard the story about the chicken and the pig? The chicken is having a meal in a restaurant with her friend, the pig. "We can cook better food than this," she says, "we should open our own restaurant." …
Team sport
User research not just usability
Our user researchers work with project teams throughout a service lifecycle. They’re not just testing usability, they’re researching with users and feeding insights back to the team all the time.
5 ways to help user research work better in agile
User research doesn't have the best reputation for fitting well into agile project teams. Agile requires speed - getting useful insights to an agile team quickly can be difficult to achieve.