One of the challenges we face with remote research is making it accessible for our users. We recently ran a remote cross-government user research workshop, and Ariana shares our top 10 lessons learned from this.
The smartest labs we’ve seen have their viewing room walls painted dark grey. In choosing wall paints for our own viewing room, we were inspired to do some research. Here’s what we found.
One-way glass is transparent on one side but opaque on the other. It's often used in research labs and allows observers to watch participants without being seen.