Reversing a circle of mistrust
I’m working on Apply for Carer’s Allowance, 1 of 25 exemplar services we’re building as part of Digital Transformation.
Tales from a rural user researcher
We had just travelled up a long, deeply potholed dirt track, ominously called ‘unnamed road’ on the GPS and were now looking for ‘Three Chimney farmhouse’.
Desk chair and eye tracker combinations: valid concern or wild goose chase?
We originally published this blog post about 4 months ago on a makeshift Tumblr, which we used to journal the building of our lab.
From chickens to pigs
Have you heard the story about the chicken and the pig? The chicken is having a meal in a restaurant with her friend, the pig. "We can cook better food than this," she says, "we should open our own restaurant." …
What the user research team’s been doing this week
It's been another busy week of user research. Here are some of the highlights.
What makes a good user research facilitator?
A combination of charm, wit and tenacity... just like Jeremy Paxman! Or maybe not. The best way to learn how to facilitate is to watch experienced facilitators work, pick up techniques from them, then practice. There are however several key tips and …
What the user research team's been doing this week
We thought you might find it interesting to see some of the work that user researchers at GDS get up to each week. Here's a small sample of things we've done this week.
Configuring a Mac laptop for user research
The amazing new GDS research studio at Aviation House has both Windows and Mac computers, allowing our research participants to choose the system they're most familiar with.
UXCampEurope 2014: great sessions, people and 'bier'
Berlin. On the weekend of 7 June 2014, I was one of 500+ user experience types participating in UX Camp Europe 2014. The event is a bit different, with a real sense of Europe-wide community.
Recent Comments